Ireland: MFA added to ISD portal

September 27, 2026 · WOWERI

Since August 7, 2026, Ireland's Immigration Service Delivery (ISD) requires multi‑factor authentication (MFA) every time you log in to its Customer Service Portal. The code comes from the Microsoft Authenticator or Google Authenticator app.

What changed in the ISD portal login system?

On August 7, 2026 Ireland's Immigration Service Delivery (ISD) announced that multi‑factor authentication (MFA) is now mandatory for its Customer Service Portal. At every login, in addition to your username and password, you must enter a 6‑digit code from an authenticator app.

Who does this affect?

All users of the ISD Customer Service Portal — applicants, residence permission holders and anyone who uses ISD's online services to submit documents, track applications or obtain information. No exceptions are mentioned.

What does this mean for readers?

If you use the ISD portal, you will need a smartphone with an authenticator app to log in. ISD supports two free apps: Microsoft Authenticator and Google Authenticator. After the initial setup, you must enter the code from the app every time you log in.

What should you do now?

1. Install Microsoft Authenticator or Google Authenticator on your smartphone.
2. Open the ISD Customer Service Portal and enter your usual credentials.
3. Follow the portal's instructions to link the app to your account.
4. Enter the 6‑digit code from the app to complete setup.
5. Use the code from the app at every future login.
6. If technical issues arise, contact ISD support.

Which dates are important?

• August 7, 2026 — ISD announcement published; since then MFA is required at every portal login.

Original source

Important Security Update: Multi-Factor Authentication (MFA) added to the ISD Customer Service Portal – Immigration Service Delivery

*This material is for informational purposes only and does not constitute legal advice.*

Source: irishimmigration.ie