Guidance: Ex-gratia payments

April 22, 2026 · WOWERI

Ex-gratia payments are made in cases of errors or wrongful actions by government agencies. This guide explains how these payments are managed and assessed.

Introduction

Ex-gratia payments are made in cases of errors or wrongful actions by government agencies. These payments are not compensation, but rather a way to rectify the situation.

How ex-gratia payments are assessed

The assessment of ex-gratia payments is carried out by government agencies such as UKVI, Immigration Enforcement, and Border Force. They evaluate the extent of the damage and determine the amount of the payment.

How to apply for an ex-gratia payment

To apply for an ex-gratia payment, you need to contact the relevant government agency and provide documents that prove the error or wrongful action.

Conclusion

Ex-gratia payments are an important mechanism for correcting errors and wrongful actions by government agencies. If you believe you are eligible for such a payment, contact the relevant agency and follow the instructions.

Source: gov.uk